Why it deserves attention.
A change in ride, a leaking damper, or a damaged assembly deserves a vehicle-specific inspection. UpKeep reviews the fitted suspension and your concerns before recommending replacement.
How we approach the work.
We quote shock or strut assembly replacement for selected makes and models after confirming fitment, condition, access, and equipment. The plan identifies the components being replaced, the suitable work location, and any follow-up alignment arrangements.
Why work with UpKeep?
Discuss the exact vehicle and the work you need with UpKeep. Mobile or facility service is confirmed for the particular job, with parts, labor and any additional arrangements explained before you agree. You deal directly with UpKeep, with the scope and price confirmed in a written quote before you agree. We review whether the job fits mobile service or work at our facility, including any pickup arrangements and costs.
Confirm the assembly and repair scope before ordering parts.
- The exact year, make, model and fitted suspension configuration.
- The concern, inspection findings, axle or corner involved and proposed parts.
- Mobile or facility suitability and any required alignment arrangements.
What to share with your request.
Send your vehicle details, mileage, the concern you have noticed and any existing inspection or alignment report. Tell UpKeep about modifications or previous suspension work. Replacement is reviewed for selected makes and models.
Questions before planning a visit.
Do you replace shocks and complete strut assemblies?
UpKeep reviews those jobs for selected makes and models. We confirm the fitted configuration, suitable replacement parts, repair access and equipment before accepting the work.
Is alignment included?
The quote identifies any alignment needs and arrangements. Do not assume an alignment is included unless it is expressly listed in your written scope.
Will the work happen at my home or your facility?
That depends on the exact vehicle, assembly, equipment and work location. UpKeep confirms mobile or facility arrangements before booking.
Your vehicle sets the plan.
Share the exact year, engine, transmission, mileage, maintenance history, and what you have noticed. Parts, technical procedures, and any applicable schedule are verified for that vehicle before a recommendation. If you do not know the engine or transmission, you can still ask.